The Law Firms of the Future
By ADAM Global *
The legal profession lacks qualified providers, the amount
of legal work that is not reserved to qualified lawyers and that forms a big
part of their income. This is where, “Legal technology” (legal tech or
‘lawtech’) is playing its huge role. The new provider competes on equal or more
favorable terms than the law firm. Lawyers are now able to provide reserved
activities and black letter law better, which is known to be more efficient and
cheaper. Legal tech has excited the imagination of lawyers and non-lawyers
alike as to its possibilities. In the legal sector the potential to do the same
thing at a cheaper cost and more effectively is extremely appealing. In this
blog we are going to the analyze the trends affecting the legal industry, and
how the future of law firms will look like with the progress in legal
technology.
AI and Technology:
“Digital disruption all over the place”
According to the most recent research, advancement in AI and
technology will have the most revolutionary impact. AI is not here to replace
the lawyers but here to assist the lawyers to practice which will produce
promising results, increase in productivity and efficiency. Attorneys now have
more time and flexibility to advice their clients and negotiate deals because
of AI. It saves Attorneys from the process of reviewing and managing from pile
of legal contracts, which is a major part that law firms have to do for their
clients. AI Is great with dealing with processes and repetitive tasks like
these with the result of high expected results. At the moment legal technology
such as machine learning and coding is the way to go, such as contract review
for electronic declaration. The AI software in many of the law firms is the new
trends, which enhances the daily practices. For example according to an article
from Forbes last year AI ” is able to review and find documents used
in particular case due to machine learning algorithms for several legal firms
“.
Electronic Client Care Service
“Digitizing the client experience”
It was about time that the law firms have realized that
lawyers are just trained to practice law, they don’t have much idea when it
comes to other sectors of the firm like sales, marketing or business neither
they are trained in them. As tables have turned law firms have now realized
that they will have to turn their law firms into a business and think like a
business man. For a businessman, his customer service is his most powerful
weapon. It’s very important to constantly strive to amaze your clients.
Therefore, lawyers have used electronic discovery to their advantage. They use
electronically stored information such as e-mails, instant messages,
voicemails, e-calendars, graphics and data on handheld devices located in
taking the legal action and stay connected to their clients.
The Multi-Generational Workforce
“Creating Innovative workplaces by engaging Millennials”
For the first time the four generations are working in the
same workplace together. Traditionalists, Baby Boomers, Generation X, and
Generation Y. These four generations working together in the same working
environment brings in many innovative ideas and presents new workforce goals
and challenges to be accomplished. Most importantly as the baby boomers will
retire or have retired, the entry of generation X, Y and Z has already taken
over and has changed the work place with their own new innovations. According
to the research law schools today offer education to build you hand-on skills
and real world problem solving, millennials today have complete knowledge and
awareness about upcoming legal technology.
Digital & Social Connectivity
“If you are not Social – you are out of game”
There is global pattern shift in the delivery model for
legal services which is known as legal process outsourcing. This process
transfers the work of any legal profession to external vendors located
domestically or overseas. The advantages of legal outsourcing have helped
achieved minimized costs, increase flexibility and expand their in-house capacity.
This is how law firms of the future will look like
Virtual Law Firms
“Quick, secure and seamless cloud-based service in high
demand”
Consultation done anywhere, any-time? Yes, that’s how the
virtual law firms will work in the near future. Virtual lawyers will be using
purpose- built cloud- based practice management software which will be able to
run as fully function law firm from anywhere or any device at a very little
cost. Working remotely anywhere/anytime will benefit both legal professionals
and clients. Legal professionals will get to balance their work/life where as
clients will be able to fit personal consultation into their schedules and
there will be no overhead costs or firms in house installations hassle.
Collaboration with colleagues online will be easier because cloud-based case
management software supports to secure online collaboration on cases and
documents. ADAM Global has created a series to understand how to launch your
own virtual law firm. See link below at end of post.
Court rooms of the future
“Virtual Reality defines the way forward”
Block chain innovations
“Digital Tags tracking legal documents”
In the legal world block chain of digital information, are
expected to take it by storm. Legal technology is not the only thing that
lawyers will come in contact through their practice in different industries but
they will also see block chain that will impact their everyday schedule or the
tasks that they do everyday. Contract data is stored and supervised on a
network of block chain computer. It saves more time and is more efficient when
it comes to making negotiations, contract changes, and term enforcement. Block
chain will be able to track all physical and online movement of a document
through the use of digital tags. Same tracker will also help establishing the
chain of custody, giving access for the effective tracking of stored documents
with no concerns like deletions. Block chain has already made its way among law
firms and other legal professionals.
Expert Opinion
Gareth Stephenson one of the three co-founders of Top 3
Legal London,UK. Top 3 Legal is an online platform that is redefining how
businesses find external lawyers to work with and how they manage ongoing
relationships, informed by knowledge and trust.
“In my opinion, one area where all providers of legal
services need to change is in how they market their services to clients.
There is scope now for so much more collaboration between clients and law
firms giving law firms the chance to get update credentials of their individual
lawyers in front of clients at the time they are looking to instruct a lawyer.
Those legal services providers who embrace the new technologies available
will be the winners. “
Conclusion
In conclusion, looking at the trends of 2019 and how the law
firms will look like in the future, its quite certain that the competitive
nature of the law firms will remain. The main focus for the law firms is
investing their money and time on legal technology. This promising feature will
not only just give them access to the technology platform but will also monitor
their progress and give them regular updates on their matters.
*this article was originally published on https://www.adamglobal.com/blogs/law/the-law-firms-of-the-future/
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