Automated credit assessment: The data subject is entitled to an explanation as to how the decision was taken in respect of him or her

In its Judgment (27.2.2025) in Case C-203/22 (Dun & Bradstreet Austria) as regards the automated credit assessment, the Court of Justice ruled that the data subject is entitled to an explanation as to how the decision was taken in respect of him or her. The explanation provided must enable the data subject to understand and challenge the automated decision. In Austria, a mobile telephone operator refused to allow a customer to conclude a contract on the ground that her credit standing was insufficient. The operator relied in that regard on an assessment of the customer’s credit standing carried out by automated means by Dun & Bradstreet Austria, an undertaking specialising in the provision of such assessments. The contract would have involved a monthly payment of €10. In the ensuing dispute, an Austrian court found, by final decision, that Dun & Bradstreet had infringed the General Data Protection Regulation (GDPR). [1]. Dun & Bradstreet had failed to provide the custom...